Contact PDFora

Getting product support

Tell us which PDFora tool you were using, what you expected to happen, and the error message or behavior you saw. Browser and device information can also help diagnose interface problems.

For your privacy, do not email confidential documents, passwords, financial records, identity documents, medical files, or other sensitive PDF content unless it is truly necessary for your request.

Privacy or deletion requests

If you previously sent personal information directly to support@pdfora.com and want to ask about that support correspondence, identify the relevant message so the request can be reviewed. Files selected in the PDF tools are processed locally in your browser and are not attached to a user account or sent to a PDFora document library.

Feedback and corrections

You can use the same email address to report a broken page, inaccessible control, inaccurate help text, or a document type that produces an unexpected result. Clear reproduction steps are more useful than sending the document itself whenever possible.

Response expectations

Support availability and response times can vary. PDFora is not an emergency or time-critical service, so keep local copies of important documents and do not depend on a support response for an urgent submission deadline.